Privacy policy

Last Updated: July 8, 2026

This Privacy Policy explains how NAYEL SOLUTIONS LLC, doing business as Saber9, collects, uses, discloses, stores, and protects personal information when you visit our website, place an order, contact customer support, or use our services.

Saber9 is owned and operated by NAYEL SOLUTIONS LLC. By using https://saber9.com or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information depending on how you interact with Saber9, including:

Full name
Billing address
Shipping address
Email address
Phone number
Account login information where applicable
Products purchased or added to cart
Order details and purchase history
Selected products, variants, and configurations
Customer support messages
Return, refund, exchange, and warranty information
Product reviews or feedback
Marketing preferences
Information submitted through forms, surveys, promotions, or contests
Photos, videos, or evidence submitted for support, delivery, return, or warranty claims

2. Payment Information

Payments are processed through Shopify and authorized third party payment providers.

Depending on the payment method, payment providers may collect payment card information, billing information, payment account details, transaction authorization data, and fraud prevention information.

Saber9 does not generally receive or store your complete payment card number.

3. Information Collected Automatically

When you visit or interact with our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
General location information
Pages viewed
Products viewed
Search activity
Referring website
Cart and checkout activity
Date and time of visits
Interactions with ads or emails
Cookie identifiers
Device identifiers
Similar technical and usage data

4. How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Confirm and verify payments
Arrange shipping and delivery
Send order confirmations and tracking updates
Manage returns, refunds, exchanges, replacements, and warranty claims
Provide customer support
Respond to questions and complaints
Verify customer, order, address, or transaction information
Detect and prevent fraud or unauthorized activity
Protect website security
Improve website performance and shopping experience
Personalize customer experience
Analyze website traffic and customer activity
Send service updates and policy notices
Send promotional emails where permitted
Recover abandoned carts where permitted
Measure advertising performance
Maintain business records
Comply with tax, accounting, legal, and regulatory obligations
Enforce our Terms of Service and policies

5. How We Share Personal Information

We may share personal information with trusted service providers where necessary to operate Saber9, including:

Shopify
Payment processors
Banks and card networks
Shipping carriers
Fulfillment partners
Warehouses
Product suppliers
Tracking service providers
Customer support tools
Email and SMS service providers
Cloud storage providers
Fraud prevention providers
Cybersecurity providers
Marketing and advertising partners
Analytics providers
Business administration providers

These providers may process information only as reasonably necessary to perform their services.

6. Shopify

Our online store is hosted through Shopify.

Shopify may process personal information to provide website hosting, ecommerce services, checkout, customer accounts, order management, analytics, fraud prevention, payment related services, security, and other platform functions.

Shopify processes personal information according to its own privacy and security practices.

7. Fulfillment and Shipping Partners

We may share necessary order information with fulfillment partners, warehouses, suppliers, carriers, logistics providers, and delivery providers.

This may include customer name, shipping address, phone number, email address, order contents, product details, tracking information, and other details needed to prepare, ship, track, and deliver an order.

Saber9 ships to eligible addresses within the United States and selected international destinations.

8. Advertising and Analytics

Where permitted by law and your privacy choices, we may share or make certain information available to analytics and advertising providers to:

Understand website activity
Measure website and ad performance
Deliver relevant advertisements
Limit repetitive ads
Measure conversions
Improve marketing campaigns
Build or measure customer audiences

Depending on applicable law, some advertising activities may be considered selling, sharing, or targeted advertising.

Where required, you may opt out through privacy choices, cookie settings, or data sharing options available on our website.

9. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may help us:

Keep the website functioning
Maintain secure checkout sessions
Remember cart contents
Remember customer preferences
Enable account features
Analyze website performance
Prevent fraud
Measure marketing campaigns
Display relevant advertising
Measure conversions

Some cookies are necessary for website and checkout functionality. Other cookies may depend on your location, browser settings, and consent preferences.

You may control cookies through your browser settings and, where available, through cookie or privacy settings on our website.

Blocking certain cookies may affect website functionality, cart features, account access, payment processing, or checkout.

10. Marketing Communications

Where permitted, we may send emails or messages about products, promotions, discounts, new arrivals, abandoned carts, company updates, surveys, and Saber9 news.

You may unsubscribe from promotional emails using the unsubscribe link in the email or by contacting support@saber9.com.

Unsubscribing from marketing does not stop necessary transactional or service messages, including order confirmations, payment verification, shipping updates, return and refund communications, warranty messages, security notices, policy notices, or customer support replies.

11. International Data Processing

Saber9 is based in the United States.

Our technology providers, payment providers, warehouses, suppliers, fulfillment partners, carriers, analytics providers, advertising providers, and other service providers may operate in the United States or other countries.

As a result, personal information may be processed or stored in the United States or other locations where our service providers operate.

Privacy laws in those locations may differ from the laws in your country or region.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Fulfilling orders
Providing customer support
Managing shipping and tracking
Managing returns, refunds, exchanges, and warranties
Maintaining business and transaction records
Preventing fraud
Resolving disputes
Processing payment disputes
Enforcing agreements
Meeting tax, accounting, legal, and regulatory obligations

When information is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it, subject to applicable law.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These may include restricted access, secure service providers, authentication controls, transaction verification, fraud detection, website security measures, and internal access controls.

However, no method of internet transmission, electronic storage, or security system is completely secure. We cannot guarantee absolute security.

Customers are responsible for keeping account credentials confidential.

14. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of personal information
Request a copy of certain information
Request details about how information is used or shared
Restrict or object to certain processing
Withdraw consent where applicable
Opt out of marketing communications
Opt out of certain sales, sharing, or targeted advertising
Appeal a privacy request decision
Submit a complaint to an applicable authority

These rights may be subject to legal limitations, identity verification, and exceptions.

To submit a privacy request, email support@saber9.com with enough information for us to identify you and understand your request.

15. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your location, these rights may include the right to opt out of sale, sharing, targeted advertising, or certain profiling activities.

We do not knowingly sell personal information in exchange for money.

However, some analytics or advertising activities may be legally considered selling or sharing personal information even when no money is exchanged.

Where required, privacy choices or opt out options will be available through the website.

16. Sensitive Personal Information

We do not ask customers to provide unnecessary sensitive personal information.

Do not send us complete payment card numbers, account passwords, government identification numbers, bank account credentials, medical records, or other highly sensitive information unless specifically required through an authorized secure process.

17. Children’s Privacy

Our website and services are not directed to children who are not legally permitted to provide personal information or make online purchases in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

Lightsabers and related products should be purchased by adults. Children should use products only with appropriate adult supervision and according to product instructions and safety guidance.

18. Third Party Websites and Services

Our website may contain links to or use services provided by third parties, including payment providers, social media platforms, shipping carriers, tracking services, apps, advertising providers, and analytics providers.

Saber9 does not control and is not responsible for the privacy, security, content, availability, or data handling practices of third parties.

We encourage customers to review third party privacy policies before providing personal information.

19. User Generated Content

If you submit a review, photo, video, comment, testimonial, or other content for public display, the information you choose to publish may be visible to others.

Do not include sensitive, confidential, or private information in publicly submitted content.

We may use submitted content according to our Terms of Service and applicable law.

20. Fraud Prevention and Transaction Security

We may use personal information to identify, investigate, and prevent payment fraud, unauthorized transactions, account misuse, chargeback abuse, false claims, identity misuse, website security threats, or other unlawful activity.

We may share necessary information with Shopify, payment providers, banks, card networks, fraud prevention providers, carriers, or legal authorities where reasonably necessary.

21. Do Not Track Signals

Some browsers provide a “Do Not Track” signal.

Because there is no universal standard for responding to these signals, our website may not respond to all browser based Do Not Track requests.

You may use cookie, privacy, or opt out controls available through our website and browser to manage certain data preferences.

22. Legal and Business Requirements

We may disclose information where reasonably necessary to comply with law, respond to valid legal requests, protect our rights, investigate fraud or security incidents, enforce our agreements and policies, prevent prohibited activity, or complete a merger, acquisition, restructuring, sale, or transfer of business assets.

23. Related Policies

This Privacy Policy should be read together with our Terms of Service, Shipping Policy, Refund and Return Policy, Warranty Policy, Legal Notice, and any cookie or privacy choices displayed on the website.

24. Policy Updates

We may update this Privacy Policy to reflect changes in business practices, website features, service providers, technology, advertising practices, privacy requirements, or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date.

25. Business Identity and Contact Information

Saber9 is owned and operated by NAYEL SOLUTIONS LLC.

For privacy questions, complaints, or requests, contact:

Legal Business Name: NAYEL SOLUTIONS LLC

Brand Name: Saber9

Address: 1995 Penny St, Conway, Arkansas 72034, United States

Website: https://saber9.com

Email: support@saber9.com

Phone: +1 (501) 613 2229

Support Hours: Monday to Saturday, 9:00 AM to 5:00 PM Pacific Time.