Privacy policy

Privacy Policy

Last updated: June 14, 2026

This Privacy Policy explains how Saber9, available at saber9.com, collects, uses, stores, and shares personal information when you visit our website, place an order, contact our support team, or interact with our products and services.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

Personal Information We Collect

When you visit saber9.com, we may collect certain information about your device, your browsing activity, and the information needed to process your order.

Device Information

We may automatically collect information such as:

Browser type and version
IP address
Time zone
Device type
Pages or products viewed
Search terms used on the website
Referring websites
Cookie information
How you interact with our website

We collect this information to load the website correctly, improve user experience, analyze website performance, prevent fraud, and improve our products and services.

Order Information

When you place an order on saber9.com, we may collect information such as:

Full name
Billing address
Shipping address
Email address
Phone number
Order details
Payment information
Transaction details
Delivery details

We use this information to process your order, confirm payment, arrange shipping, send order updates, provide invoices or order confirmations, prevent fraud, and communicate with you about your purchase.

Customer Support Information

When you contact us for help, order details, product information, or general questions, we may collect:

Your name
Email address
Phone number, if provided
Order number, if provided
Message details
Photos, videos, or files you voluntarily send for support purposes

We use this information to respond to your request, provide customer support, resolve order issues, and improve our service.

How We Use Your Personal Information

We use your personal information to:

Process and fulfill orders
Accept and process payments
Arrange shipping and delivery
Send order confirmations and tracking updates
Provide customer support
Respond to questions and contact requests
Detect and prevent fraud
Improve our website and shopping experience
Show relevant marketing or advertising, where allowed
Send promotional emails, only where permitted or where you have subscribed
Comply with legal obligations

Sharing Personal Information

We may share your personal information with trusted service providers who help us operate our website and fulfill orders.

These may include:

Website hosting providers
Shopify or ecommerce platform providers
Payment processors
Shipping and logistics providers
Email and communication tools
Analytics providers
Marketing and advertising platforms
Fraud prevention tools
Customer support tools

We only share the information needed for these providers to perform their services.

We may also share personal information when required by law, regulation, legal process, court order, or government request, or when necessary to protect our rights, customers, website, and business.

Payments

Payment information is processed through secure third party payment providers. Saber9 does not directly store full credit card numbers on its own servers.

Payment providers may collect and process your payment information according to their own privacy policies and security practices.

Shipping and Delivery

To deliver your order, we may share your name, shipping address, phone number, email address, and order details with shipping carriers, fulfillment partners, and logistics providers.

This information is used only to process, ship, track, and deliver your order.

Marketing and Advertising

We may use personal information to show you relevant ads, measure advertising performance, and improve our marketing campaigns.

This may include sharing limited data with platforms such as Google, Meta, TikTok, or other advertising partners, depending on the tools active on our website.

You can control personalized advertising through your browser settings and advertising platform settings.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at support@saber9.com.

Cookies

Cookies are small files stored on your device when you visit a website. We use cookies and similar technologies to improve your browsing experience and operate our online store.

Cookies may help us:

Remember your cart
Keep you logged in
Understand website traffic
Improve website performance
Measure marketing campaigns
Remember preferences
Prevent fraud
Improve checkout experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website features, including cart and checkout functionality.

Analytics

We may use analytics tools to understand how visitors use saber9.com. These tools may collect information such as pages visited, time spent on the website, products viewed, device type, browser type, and general location based on IP address.

This information helps us improve our website, product pages, checkout experience, and customer service.

Data Retention

We keep your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, fraud prevention, legal compliance, accounting, tax, and business record keeping.

If you request deletion of your personal information, we will review and process your request where required by applicable law. Some information may need to be retained for legal, tax, fraud prevention, or order record purposes.

Your Rights

Depending on your location, you may have rights related to your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request a copy of your personal information
Object to certain processing
Withdraw consent for marketing communications
Request that we limit certain uses of your information

To make a privacy request, contact us at support@saber9.com.

We may need to verify your identity before completing your request.

GDPR Rights for EEA and UK Residents

If you are located in the European Economic Area or the United Kingdom, we may process your personal information under one or more lawful bases, including:

Your consent
Performance of a contract with you
Compliance with legal obligations
Our legitimate business interests
Protection of legal rights
Fraud prevention and security

You may have the right to access, correct, delete, transfer, or restrict the use of your personal information. You may also object to certain types of processing.

To exercise these rights, contact us at support@saber9.com.

California Privacy Rights

If you are a California resident, you may have certain rights under California privacy laws, including the right to know what personal information we collect, the right to request deletion, the right to correct information, and the right to opt out of certain data sharing practices where applicable.

To submit a request, contact us at support@saber9.com.

We do not knowingly sell personal information in the traditional meaning of selling customer data for money. However, some advertising or analytics activities may be considered sharing under certain privacy laws. You may control advertising preferences through your browser, cookie settings, and platform privacy controls.

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us at support@saber9.com so we can review and remove the information where required.

Security

We use reasonable technical, administrative, and organizational measures to protect personal information. However, no online system, website, or data transmission method is completely secure.

You are responsible for keeping your account login details safe and for contacting us if you believe your account or order information has been misused.

Third Party Links

Our website may include links to third party websites, apps, payment providers, shipping platforms, or social media platforms.

We are not responsible for the privacy practices, policies, or content of third party websites. We recommend reviewing their privacy policies before providing personal information.

International Customers

If you access saber9.com from outside the country where our business, website platform, or service providers operate, your information may be transferred, stored, or processed in other countries.

By using our website, you understand that your information may be processed outside your country of residence, where data protection laws may differ.